Follow the on-screen instructions to update your Office apps. Then, launch your Outlook app, and it should open without problems. If your PC has a virus or malware infection, that may be why Outlook isn’t launching. In this case, run a full virus check on your PC to find and remove any threats.

An outdated version can also be a cause of why Outlook keeps crashing unexpectedly. The simplest solution often resolves many software-related issues. Similarly, restarting your computer can clear temporary glitches and refresh your system’s methods to stop Outlook crashing resources. This issue has been fixed in the following versions and builds. Please reference Update History for builds by channel, Update history for Microsoft 365 Apps (listed by date). When you open or start a new email, classic Outlook crashes.

Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

These dialog boxes often don’t allow Outlook to respond properly, so check for any open dialog boxes on your system. By installing add-ins in Microsoft Outlook, you can combine the application with extra features or functionalities that were not available by default. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks.

There are several possible reasons why Outlook behaves this way. Outlook Error 0x a shows an error of server timeout with Outlook’s receive/ send functionality. This error is caused due to connectivity problems and inappropriate settings with the files of Outlook data. Some configurational changes or default features of antivirus can restrict the connectivity of your Outlook to the server. You can either manually disable such features from your antivirus program or temporarily uninstall the antivirus from your machine.

If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This occurs because custom form script is now disabled by default. A lot of times, a user will click on something by accident and change their view and methods to stop Outlook crashing be unsure of how to get it back. If your internet is fine, but you still get Send and Receive Error in Outlook, go with the other solutions to resolve it. None of the events or information was lost in the move to the new calendar.

Listed below are a few methods and solutions you can use to solve this Microsoft Outlook issue. In case these solutions do not work for you, you can use our repair tool to fix the problem and restore the items back to their original state. When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office methods to stop Outlook crashing installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. Since several different problems can cause Outlook not to open, you may have to try multiple fixes before your issue is resolved.

After the update, reopen Outlook to see if it can work correctly. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. Now, let us move into the solutions to fix the issue of MS Outlook.

If you are using Outlook on a PC, you can check to see what is currently permitted by your computer or try to reset the Credential Manager and remove any old passwords. The Credential Manager methods to stop Outlook crashing is where Windows stores passwords and login information on your computer. It acts as a vault with specific settings and permissions you can adjust. You should be able to go to Outlook via a web browser and reset your password. There are a number of reasons this issue arises, which makes it even more infuriating.

Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools methods to stop Outlook crashing can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

Clear unnecessary files from outbox and trash folder to optimize the performance of your Outlook application. Also, try to use the necessary Outlook features to enhance the performance of Outlook as well as Windows. A disturbed internet connection can lead to errors like 0x800CCC0F, 0x a and 0x a.