This article will provide quick helpful tips that will get you back up and running and eliminate searching through the endless abyss of support documentation. To uninstall the 32-bit version use this troubleshooter to uninstall Office. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again.


Office 365 issues: 1 – Login issues

Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues. When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. Check if CAPSLOCK is turned on, and check the spelling of the password you try to enter. As passwords are sensitive to small changes, you shouldn’t copy your passwords from anywhere (like textfiles, skype’s conversations), instead try to enter it manually.
Help with Office product keys

Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item.

Get a free trial to explore all the solution’s data protection capabilities. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature. To keep using Word without interruption, choose the option below to reactivate. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
Upgrade to Office 2016

You may need to remove old Microsoft Office licenses from your computer and install a new one. The links below are specific to admins looking for troubleshooting help with these Office 365 services. For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. Learn how in "Account Notice" appears in Office after switching Office 365 plans. When you install Office 365, all the applications that came with your particular Office product is installed at the same time.
Install Office through Microsoft HUP

An internet connection is not available or a firewall is blocking network connections.In this case, consider using safe mode, which is useful for Office 365 troubleshooting.At Abacus, we’ll help equip your enterprise with the most efficient tools and software so you can smoothly run your business.Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues.There you can see possible Office 365 issues, and advice on how you can resolve them.

If you need more licenses, see Buy licenses for your Office 365 for business subscription. To remove a license from your subscription, see Remove licenses from your Office 365 for business subscription. If you're an IT Pro and you want to deploy Office in your organization, use the Office Deployment Tool to download the Office software to your local network. You then deploy Office by using the software deployment method you typically use. It could also happen because you haven't assigned a license to yourself or your users. If you're an Office 365 user, do the following to deactivate an installation.





Always define a recovery email address when configuring your Office 365 account. If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill Outlook not receiving emails solution out the Microsoft account recovery form. If using a mobile device such as a cell phone or tablet, close out of the application completely. This will refresh the library and if the file is on OneDrive it should now appear. On a PC, simply exit out of all open programs and restart the entire machine.



Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. All you need to do is log in to your OneDrive account on the web browser, and drag the files you want to the documents folder. If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant.